Privacy Policy

1.00 Preamble

Fraction MS (hereinafter “fMS” or “we/us/our”) recognizes the importance of protecting the personal information it collects on its website or through any other technological means. fMS therefore assumes responsibility for protecting the personal information it retains or entrusts, when applicable, to a third party.

“Personal information” refers to any information concerning a physical person that can be used directly or indirectly to identify that individual. Generally speaking, personal information does not include professional information such as one’s name, job title, workplace and email addresses, and work telephone number.

This Privacy Policy applies to anyone who visits fMS’s website and uses any of the various services found on those sites or interacts with us using those sites or any other technological means.

The Policy outlines how fMS protects your personal information in accordance with the provisions of applicable law in Québec, specifically the: Act respecting the protection of personal information in the private sector (CQLR, c P-39.1) when personal information is retained in the context of its other functions and activities.

2.00 Collection of personal information

In the context of our interactions with you, fMS needs to collect some of your personal information. The information we collect is required to provide the services you request:

Visitors to fMS’s website: Name, contact information, information required to process your request, web browser, IP address, pages visited and requests, and the date and time of the connection.

To the extent that fMS collects your personal information using cookies to identify you, geolocate you or create a profile, the information will only be collected if you consent to the activation of those technological tools.

In addition to such optional cookies, fMS also uses cookies deemed to be “necessary” or “strictly necessary” to the operation of our website that can therefore not de deactivated.

3.00 Purposes of collecting personal information and the purpose for which it is used

fMS collects personal information for the following purposes:

To respond to requests or provide goods and services.

To manage, maintain, improve and offer website functions; provide services and information required by users; respond to comments and questions; and provide support for website users.
To analyze and understand website usage trends and user preferences, subject to user consent.
To communicate with users in accordance with applicable laws.

4.00 Means of collecting personal information

fMS collects the personal information of users on the website, by email, through “necessary” cookies, or PDF forms.”

5.00 Consent

When you visit our websites or provide personal information (by email, by completing an online form, over the telephone or on our social networks), fMS deems that you have consented to the collection of that information, as well as to its use and communication for the above-mentioned purposes.

At any time, you can withdraw your consent to the use and communication of personal information previously collected by fMS. You can exercise that right either by accessing your membership file or by communicating with us at e-mail. Withdrawing your consent may, however, prevent us from providing or continuing to provide certain services.

Furthermore, when the fMS uses or communicates sensitive personal information, we will ask you to provide your express consent.

6.00 Use and communication

Under no circumstances will fMS either use or communicate your personal information without your consent. In certain circumstances, however, fMS may be obliged to communicate your personal information, without your consent, to authorities who have the right to request it in fMS to comply with a court fMS or if we believe that sharing the information is necessary because of an emergency situation putting at risk the life, health or safety of the person concerned, or to prevent an act of violence, including suicide.

7.00 Retention of personal information

fMS retains your personal information only for the time required to achieve the purposes for which it was collected, except where the law provides for a different retention period to meet legal or accounting requirements, or to fulfill the obligation to provide notice to relevant government authorities.

In general, your personal information is processed and hosted in Québec. However, should a case arise in which it were to be communicated or hosted elsewhere, fMS will ensure that it is adequately protected and that the transfer is governed by an agreement.

8.00 Security measures

fMS protects your personal information through security measures (physical, technological or administrative) that are appropriate to the nature of the information in fMS to prevent anyone from accessing it, using it, or communicating it to an unauthorized third party, as well as to prevent loss or any other breach in the protection of the information.

We have taken measures to ensure that only members of our staff who require access to your personal information as part of their duties are authorized to access it. We also ensure that any third party to whom we communicate your personal information takes measures to protect the confidential nature of the information we provide and that it is used only for the purposes stipulated in the agreement with that party.

9.00 Access to and correction of personal information

It is important that the personal information we have about you be kept up to date. Please inform us of changes to that information.

Furthermore, you are entitled to request:

Access to your personal information
Corrections to your personal information
The withdrawal of your consent to the use or communication of your personal information
A stop to the dissemination of your personal information and a deindexation of it
The portability of your information (as of September 22, 2024)

by sending an email to that effect to the Officer in charge of the protection of personal information.

10.00 Filing a complaint

We recognize the importance of protecting your personal information. Should you wish to file a complaint concerning fMS’s protection of your personal information it has on record, you can do so by contacting our Officer in charge of the protection of personal information by email.

11.00 Contact us

You can contact us about this Privacy Policy, submit comments, exercise your rights or file a complaint by communicating with Marcelo Souhami, president, Officer in charge of the protection of personal information.

Policy version: This policy was adopted on February 2nd 2026.